DEFENSIVE CARRY INSTITUTE LLC Privacy Policy
Last Updated: April 2026 | Effective: April 2026 | Miami, Florida
Defensive Carry Institute LLC ("DCI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a class, or otherwise interact with our services. Please read this policy carefully. By using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information you voluntarily provide to us when you:
Book or register for a class through our online scheduling platform
Submit a contact form or send us an email
Sign up for our email list or communications
Sign our liability waiver or other intake documents
The types of personal information we may collect include:
Full name
Email address
Phone number
Emergency contact information
Class preferences, experience level, and booking history
Payment Information: All payment processing is handled exclusively by Acuity Scheduling and Stripe, Inc. Defensive Carry Institute LLC does not collect, store, process, or have access to your credit card numbers, banking information, or any other financial account details. Payment data is governed solely by Stripe's Privacy Policy, available at stripe.com/privacy.
Automatically Collected Information: When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through standard web analytics tools and does not personally identify you.
2. How We Use Your Information
We use the information we collect for the following purposes:
To confirm, manage, and schedule your class bookings
To send booking confirmations and class reminders
To respond to your inquiries, questions, and messages
To send liability waivers and pre-class documentation
To communicate updates about class schedules or policy changes
To send occasional promotional communications about new classes (you may opt out at any time)
To improve the quality and content of our services and website
To comply with applicable legal obligations
We do not sell, rent, trade, or share your personal information with third parties for their marketing or promotional purposes under any circumstances.
3. Sensitive Information — Firearms Training Context
We understand that participation in firearms training is a personal matter. DCI treats all student information with the highest level of confidentiality. We are legally and ethically obligated to protect the privacy of our clients, and we take that obligation seriously.
We will not disclose that you have participated in any DCI training course to any third party without your written consent, except as required by a valid and lawful court order or subpoena. In the event we receive such an order, we will take steps to verify its lawfulness before releasing any information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors solely in support of providing our services to you is permitted on a limited, need-to-know basis.
4. Third-Party Service Providers
We use the following trusted third-party service providers to operate our business. Each is bound by their own privacy policies and data protection practices:
Acuity Scheduling — Online class booking and appointment management (acuityscheduling.com/privacy)
Stripe, Inc. — Secure payment processing (stripe.com/privacy)
Formspree — Contact form submission processing (formspree.io/legal/privacy-policy)
Google Analytics — Website traffic analytics (policies.google.com/privacy)
These providers are authorized to use your information only as necessary to provide the specific services they perform on our behalf and are prohibited from using your information for any other purpose.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors interact with our website
Preference cookies: Remember your settings and preferences
You may disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website. We do not use cookies for advertising or cross-site tracking purposes.
6. SMS and Email Communications
If you opt into our SMS or email communications, you agree to receive text messages and emails from Defensive Carry Institute LLC regarding class bookings, reminders, and updates. Message frequency varies based on your activity and preferences.
Standard message and data rates may apply for SMS communications
We are not responsible for delayed or undelivered messages from mobile carriers
No mobile information will be shared with third parties for marketing purposes
You may opt out of SMS communications at any time by replying STOP
You may unsubscribe from email communications at any time via the unsubscribe link
7. Data Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include secure data transmission protocols (SSL/TLS encryption), access controls, and regular security reviews.
However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You provide your information at your own risk.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Booking and class records: retained for up to 5 years for business and tax purposes
Signed liability waivers: retained for up to 7 years to comply with Florida statute of limitations
Email communications: retained for up to 3 years
Financial transaction records: retained as required by Stripe and applicable tax law
Upon request, we will delete your personal data subject to any legal retention requirements and provided it does not conflict with our legitimate business interests or legal obligations.
9. Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data, subject to legal retention requirements
Opt-out: Opt out of marketing communications at any time
Portability: Request your data in a structured, commonly used format
To exercise any of these rights, please contact us at defensivecarryinstitute@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
10. Children's Privacy
Our services are intended exclusively for individuals 18 years of age and older. We do not knowingly collect, use, or disclose personal information from minors under the age of 18. If we discover that we have inadvertently collected information from a minor, we will promptly delete it. If you believe a minor has provided us with personal information, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. If you click on a third-party link, you will be directed to that party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
12. Florida Privacy Law Compliance
This Privacy Policy is designed to comply with applicable Florida privacy laws and regulations. If you are a Florida resident, you may have additional rights under the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, which requires businesses to take reasonable measures to protect and secure personal data in electronic form.
In the event of a data breach affecting your personal information, we will notify you in accordance with Florida law, which requires notification within 30 days of determining that a breach has occurred.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time and at our sole discretion. Any changes will be posted on this page with an updated effective date. For material changes, we will provide more prominent notice, which may include an email notification if we have your email address.
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Defensive Carry Institute LLC Miami, Florida Email: defensivecarryinstitute@gmail.com Phone: (786) 547-2799 Instagram: @defensivecarryinstitute
© 2026 Defensive Carry Institute LLC. All rights reserved. | Miami, Florida
DEFENSIVE CARRY INSTITUTE LLC Terms of Use
Last Updated: April 2026 | Effective: April 2026 | Miami, Florida
DEFENSIVE CARRY INSTITUTE LLC Terms of Use
Last Updated: April 2026 | Effective: April 2026 | Miami, Florida
These Terms of Use ("Terms") constitute a legally binding agreement between you ("Student", "you", "your") and Defensive Carry Institute LLC ("DCI", "we", "us", "our"), a Florida limited liability company. By accessing our website, booking a class, signing a waiver, or participating in any DCI training program, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, do not use our services.
1. Description of Services
Defensive Carry Institute LLC is a civilian personal safety education and training company based in Miami, Florida. We provide structured instructional programs in firearm safety, defensive shooting, and personal protection awareness for civilian students of all experience levels.
All classes are conducted at licensed training facilities in Miami-Dade County, Florida, under qualified instructor supervision, in full compliance with applicable Florida state laws and regulations.
Important: DCI does not sell, transfer, manufacture, distribute, or facilitate the purchase of firearms, ammunition, or any other weapons. All firearms and equipment provided during training are for educational use only within the confines of the scheduled training session.
2. Eligibility Requirements
To participate in any DCI class or program, you must meet ALL of the following requirements:
Be 18 years of age or older at the time of the class
Present a valid, government-issued photo ID (driver's license, passport, or state ID) at check-in
Be legally permitted to handle and possess firearms under Florida and federal law
Not be prohibited from possessing firearms under 18 U.S.C. § 922(g) or any applicable Florida statute
Not be under the influence of alcohol, illegal drugs, or any substance that impairs judgment or coordination
Be in sufficient physical and mental health to safely participate in training activities
Disclose any physical or medical conditions to your instructor that may affect safe participation
DCI reserves the right to verify eligibility and to refuse service to any individual who does not meet these requirements. Refusal of service based on eligibility requirements is non-refundable.
3. Booking and Payment Policy
Booking Confirmation:
All class reservations require full payment at the time of booking to be confirmed
Your spot is not reserved until payment is successfully processed
Booking confirmation will be sent via email immediately upon successful payment
DCI reserves the right to limit class enrollment at any time
Rescheduling Policy:
Rescheduling is permitted at no charge up to 48 hours before your scheduled class start time
Rescheduling requests made less than 48 hours before class start time are subject to a $25 rescheduling fee
Rescheduling must be requested by contacting us at defensivecarryinstitute@gmail.com
Rescheduled classes must be completed within 90 days of the original booking date
Cancellation and Refund Policy:
Cancellations made more than 48 hours before the class: full refund minus a $15 processing fee
Cancellations made less than 48 hours before the class: non-refundable
No-shows: non-refundable under any circumstances
If DCI cancels a class due to insufficient enrollment, weather, or operational issues, a full refund will be issued or a free rescheduling offered
All refund requests must be submitted within 30 days of the original class date
Chargebacks:
If you initiate a chargeback or payment dispute with your bank or credit card company for a valid charge under these Terms, DCI reserves the right to ban you from future bookings and to pursue collection of the disputed amount plus any associated fees.
4. Liability Waiver and Assumption of Risk
IMPORTANT: READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
All students must sign DCI's Liability Waiver and Release before participating in any live fire or hands-on training. Failure to sign the waiver will result in denial of participation without refund.
By booking a class, you acknowledge and agree that:
Participation in firearms training involves inherent and significant risks, including but not limited to physical injury, property damage, hearing damage, and in extreme cases, death
You voluntarily and knowingly assume all such risks associated with participation
Under Florida law, liability waivers are enforceable as long as they are clearly written and unambiguous (Fla. Stat. § 744.301 and applicable case law). By signing our waiver, you are giving up the right to sue DCI for injuries resulting from the ordinary negligence of DCI or its instructors
DCI is not liable for injury, death, or property damage resulting from: (a) your failure to follow safety instructions; (b) your violation of range rules; (c) your misrepresentation of eligibility; or (d) any pre-existing medical condition
DCI is not responsible for loss, theft, or damage to personal property during training sessions
Gross negligence and willful misconduct are not covered by this waiver. Nothing in these Terms or the liability waiver limits DCI's liability for gross negligence, intentional misconduct, or any liability that cannot be waived under applicable Florida law.
5. Safety Rules and Code of Conduct
Safety is the absolute top priority at every DCI class. The following rules are strictly enforced and non-negotiable. Violation of any safety rule is grounds for immediate removal from the class without refund.
The 4 Fundamental Rules of Firearm Safety (mandatory adherence at all times):
Treat every firearm as if it is loaded at all times
Never point a firearm at anything you are not willing to destroy
Keep your finger off the trigger until your sights are on target and you have made the decision to shoot
Know your target and what is beyond it at all times
Additional Code of Conduct Requirements:
Follow all instructor commands immediately and without question
Never handle a firearm while under the influence of alcohol, drugs, or any impairing substance
Do not bring your own firearms to class unless explicitly authorized in advance by DCI
Treat all fellow students and instructors with respect at all times
No recording or photography of other students without their explicit consent
No political discussions, solicitation, or disruptive behavior during class
Wear appropriate closed-toe footwear and clothing as specified in your booking confirmation
DCI reserves the right to remove any student from class at any time for safety violations, disruptive behavior, failure to comply with instructor directions, or any conduct that compromises the safety of others. Removal for cause is non-refundable and may result in a permanent ban from future DCI classes.
6. Medical Emergencies and Health Disclosure
By registering for a class, you represent that you are in adequate physical health to safely participate in firearms training. You agree to disclose to your instructor before the class begins any medical conditions, disabilities, or medications that may affect your participation or safety.
DCI is not a medical provider and is not responsible for diagnosing or treating medical conditions. In the event of a medical emergency during a class, DCI instructors are trained in basic first aid and will contact emergency services (911) immediately. By participating, you authorize DCI staff to call emergency medical services on your behalf if necessary.
7. Media Release and Photography
DCI training sessions may be photographed, filmed, or recorded for educational, marketing, and promotional purposes, including use on our website, social media channels, and marketing materials.
By participating in a DCI class, you grant DCI a non-exclusive, royalty-free, worldwide license to use your likeness, voice, and image captured during training for the above purposes, unless you provide written notice of your objection prior to the start of class.
Students who do not consent to being photographed or filmed must notify DCI in writing (defensivecarryinstitute@gmail.com) at least 24 hours before their scheduled class. Notification after the class has begun will not be accepted.
8. Place of Worship Protection Programs — Special Terms
The following additional terms apply specifically to DCI's Place of Worship Protection training programs:
These programs are educational in nature and do not constitute security consulting, law enforcement advice, or legal advice regarding security obligations
DCI makes no guarantee that participation in these programs will prevent or mitigate any security incident at any house of worship
Private and SST Development Package sessions require a signed agreement and deposit prior to scheduling
Corporate and group invoices are due within 30 days of the invoice date. Late payments are subject to a 1.5% monthly finance charge
Client organizations assume responsibility for ensuring all attendees meet DCI's eligibility requirements
9. Intellectual Property
All content on our website and in our training materials — including but not limited to text, images, graphics, logos, course curricula, handouts, videos, and branding — is the exclusive intellectual property of Defensive Carry Institute LLC and is protected by United States copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from any DCI content without prior written permission
You may not use DCI's name, logo, or branding for any commercial purpose without written authorization
Recording of class instruction for personal use is permitted only with prior written consent from DCI
10. Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
DCI does not warrant that: (a) the website will be uninterrupted, error-free, or free of viruses; (b) training will achieve any specific skill outcome for any particular student; or (c) information provided in training is complete, accurate, or applicable to every real-world situation.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEFENSIVE CARRY INSTITUTE LLC, ITS MEMBERS, MANAGERS, INSTRUCTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR WEBSITE.
IN NO EVENT SHALL DCI'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC CLASS GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the limitation or exclusion of certain damages. In such cases, the above limitations may not apply to you to the extent prohibited by applicable law.
12. Indemnification
You agree to defend, indemnify, and hold harmless Defensive Carry Institute LLC and its members, managers, instructors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Your violation of these Terms
Your violation of any applicable law or regulation
Your misrepresentation of eligibility or health status
Your violation of safety rules or instructor directions
Any injury or damage caused by your actions during training
13. Governing Law and Dispute Resolution
Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Venue: Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida. You consent to personal jurisdiction in these courts.
Informal Resolution: Before filing any legal claim, you agree to first contact DCI at defensivecarryinstitute@gmail.com to attempt informal resolution. Both parties agree to negotiate in good faith for a period of at least 30 days before commencing formal proceedings.
Time Limitation: Any claim arising from these Terms must be brought within one (1) year of the event giving rise to the claim, or it will be permanently barred.
14. Severability and Entire Agreement
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any signed liability waiver, constitute the entire agreement between you and DCI regarding the subject matter hereof and supersede all prior agreements, representations, and understandings.
15. Changes to These Terms
DCI reserves the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Material changes will be communicated via email where possible. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
We encourage you to review these Terms periodically. Questions about these Terms should be directed to defensivecarryinstitute@gmail.com.
16. Contact Information
For questions, concerns, or notices regarding these Terms, contact us at:
Defensive Carry Institute LLC Miami, Florida Email: defensivecarryinstitute@gmail.com Phone: (786) 547-2799 Website: defensivecarryinstitute.com Instagram: @defensivecarryinstitute
© 2026 Defensive Carry Institute LLC. All rights reserved. | Miami, Florida